Family Handbook 2025-2026

Excellence – We give our best every time. • Staff demonstrate their passion for nurturing young hearts and minds by approaching work with enthusiasm, knowing all staff play a vital role in shaping the future of our participants. • Staff celebrate diversity , whether cultural, linguistic or ability related, and ensures that every participant feels welcome, respected, included and has a safe space. Collaboration – We create more, do more, and achieve more together. • Staff model problem-solving , showing participants that setbacks are opportunities for growth. • Staff operate in the team mindset , sharing ideas, supporting one another, celebrating victories together, and creating a positive environment for everyone. Innovation – We reach forward with the willingness to learn, grow, and improve. • Staff embrace creativity as a superpower, fueling emotional growth and fostering a sense of wonder for the participants. • Staff recognize learning never stops , modeling a growth mindset by seeking professional development, learning from mistakes, and encouraging participants to embrace challenges. Integrity – We lead with honesty and respect through accountability and transparency. • Staff acts with integrity and demonstrate the importance of honesty and trustworthiness to participants, families and other staff. • Staff practice heartfelt gratitude in shaping young lives daily for the small victories, the laughter and the moments when a participant’s eyes light up. Resilience – We rise to the occasion, and we find a way. • Staff practice compassion and empathy , understanding that each participant comes with their own joys, struggles and emotions. • Staff celebrate progress , not just perfection.

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