Evaluations & Surveys
Evaluations and Surveys
Current PRCS Evaluations:
Survey : a method to collect information from a targeted group of people about their experiences and preferences. Evaluation : a process that assesses the value or effectiveness of a program or procedure. In PRCS we utilize surveys to gather information for our evaluations of our programs, events, centers and rentals. Surveys are not the only tool to gather feedback about an experience but it’s important to have consistency when creating evaluations across the department.
Program Evaluations department wide site specific Summer Camps Evaluations PRCS Event Evaluations PRCS Rental Evaluations Senior Center Annual Membership Evaluation Volunteer Services Annual Evaluation Early Childhood Services Annual Evaluation After-School Programs Annual Evaluation Recreation and Community Center Annual Membership Evaluation
Things to plan and process through if it is deemed necessary to create and implement a new evaluation: Why Why now and why this particular program or event? Why do we want this information? What What is the purpose or intent of the evaluation? What expectations do you have for what you will do with the results? What is the timeline for this evaluation process? How How will you create the survey (tool)? How will you distribute the survey to the recipients? How often will the evaluation be sent? Who Who are you targeting to receive the evaluation (participant criteria) and how will you get their information to contact them? Who will be the point of contact and send the evaluation out (manager, programmer, coordinator, etc)? When When will the survey be distributed (timing in program)? When will it be open and closed (length of response open window)? Where Where will the information and data collected make a difference (performance measures, program objectives, etc)?
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