Family Handbook

be submitted in writing and include an explanation of why the participant is disappointed with the quality of the particular class/program. The written request should be dated and sent by email, fax, or mail directly to the location manager or program manager offering the class/program. If you are unsure whom to contact, please call our main office at 703-777-0343 and someone will direct you to the appropriate manager. Only written requests will be accepted. The amount of any refund will be prorated based on the number of remaining class/program sessions. Individuals with Disabilities and Accommodations PRCS programs are inclusive and comply with the Americans with Disability Act (ADA). To request an accommodation, please contact the PRCS Inclusion Specialist at 703-777-0343. Documentation that may be requested includes the Individualized Education Plan (IEP), 504 plan, medical diagnosis, Behavior Intervention Plan, and/or Individualized Family Service Plan (IFSP). The Disability and Medical Needs form referenced above may be required to gather information about how we may best serve individual participants.

For accessibility-related requests to participate, please contact prcsaccess@loudoun.gov or call 703-777-0343. Advance notice is appreciated.

Si usted requiere asistencia por discapacidad o necesita un intérprete para participar, por favor contáctenos en prcsaccess@loudoun.gov o al 703-777-0343. Parent Involvement PRCS staff values the knowledge and expertise families have about the participant and understands the importance of partnering with families. We encourage open communication and invite families to share information that might support the growth, development, and wellbeing of the participant in our programs. Additionally, PRCS adheres to the custodial parent's right to be admitted to the center as required by § 22.1-289.054 of the Code of Virginia. While a custodial parent shall be admitted to any participant day program, such right of admission shall apply only while the participant is in the program (§ 22.1-289.054 of the Code of Virginia). Denying a custodial parent visitation to the program must be supported by official court documents. Custody Documentation In cases of custody documentation, both parent names must be entered in the student record unless legal documents show that parental rights have been terminated through the courts. Appropriate notices denoting physical/legal custody issues will be placed in the student record. Unless we have documentation of court orders indicating termination of parent rights, the other parent is still entitled to visit the program, participate in program events, and may receive notifications about your child’s program.

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