holidays or emergencies or other reasonable causes. A full refund (including any applicable fees) will be offered if PRCS cancels. Notice to Participants All activities of a physical nature involve some risk. By registering for a county-sponsored class requiring physical activity, you, as the participant or parent of a participant under the age of 18, assume the risk involved in in these activities. The Loudoun County Department of Parks, Recreation and Community Services is dedicated to providing safe facilities and equipment for all participants, as well as qualified instructional staff to enhance your experience. Unless specifically declined, by registering for or participating in a PRCS-sponsored activity, participants give permission for the Loudoun County Department of Parks, Recreation and Community Services to use photographs and videos of themselves or their children for publicity in publications and other media, including social media, without limitation to increase community awareness of PRCS programs and services. Please note, PRCS sends emails about program updates and evaluations. Transportation & Trips There will be no smoking or alcoholic beverages allowed on any vehicles used for Department trips including motor buses. For questions regarding the Senior Trips program please email seniortrips@ loudoun.gov. Rentals Rental space is available at most centers and parks including rooms, pavilions, and gyms for private parties, meetings, and other activities. Contact the preferred center or staffed park directly for available dates, times, and cost. Rental rates can be found in the current Fee Schedule at loudoun.gov/ PRCS. For information about unstaffed facilities, please call 703-777-0343. Volunteers At PRCS, volunteers of all ages bring life and light to Loudoun. Discover meaningful ways to get involved at loudoun.gov/PRCSvolunteer and use your talents to help build a more connected, vibrant, engaged Loudoun. Call the main number for details. Those interested in working with Loudoun residents with disabilities, including Special Olympics and Arts for All Loudoun, should call 703-771-5013 or 703-771- 5010.
Payments Registration fees are due at the time of registration, unless otherwise noted. Online registrations must be paid by credit card. In-person payments can be made by cash and credit card, or check and money order, made payable to “County of Loudoun.” Payments by check or money order can also be mailed to the PRCS Administrative Office but do not send cash or credit card information by mail. The cost of supplies and materials is included in the class or activity fee unless otherwise indicated. Annual Child Care Statement Child Care statements can be run and printed using PRCS Connect at loudoun.gov/PRCSConnect, under “My Account > Reports > Child Care Statement.” The report will be sent to the email address associated with your PRCS Connect account, and a statement can be printed for any calendar year but, the desired tax year must be selected. Program Refunds & Cancellations If you need to cancel a class/program registration, and you can make the request 15 or more days before the start date, a full refund will be offered. If you cancel a class/program registration 14 or fewer days before the start date, a 50% refund will be offered. If a customer requests a refund after the start of the program, camp, or rental, they shall not receive a refund. Cancellation requests must be submitted in writing. The request should be dated and sent by email, fax, or mail directly to the facility or program manager offering the class/program. If you are dissatisfied with the quality of a class/ program in which you are currently enrolled, you may request a refund according to the refund policy or policy provided by the specific program. Our goal is to ensure quality programs. For Senior Trips: there are no refunds, although a refund minus a 25% administrative fee may be issued if the spot is resold. If a participant needs to forward a spot for medical reasons, please call 571- 258-3050 or 571-258-3051 at least one week prior to trip. For Community and Recreation Center Trips: Refunds can be requested 15 or more days before the start date, a 50% refund will be offered and 14 or less there no refunds will be offered. The Department reserves the right to cancel, postpone or change a class or activity due to insufficient enrollment, inclement weather, public
Register for winter programs at loudoun.gov/PRCSConnect
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