PRCS Customer Service Handbook

Facility Signage

Signage

Consistency in signage across the department is important so that we stay within the brand standards but also establish what customer’s can expect when it comes to permanent and temporary signage. Review the information below about the three types of signage used in the facilities from a customer information viewpoint and how to set up your center or facility for success in consistency.

Regulatory Regulatory signs are

Printables

Templates

Printables are ready to print signs that centers and sites can print, laminate and put up so that everything stays consistent across the department. They should be accessible to all staff who would need to utilize them- downloaded as a PDF and kept in a shared space.

Templates are ready to edit (in Canva), print, potentially laminate and put up in strategic places so that centers and sites can share temporary and specified information. These sign (templates) can be found in Canva and will generally be edited by a full time staff member with access to Canva. Playground Temporarily Closed Upcoming Facility Closure Holiday Hours Upcoming Event in Gym

professionally printed on material that is sustainable and long lasting to share the Rules, Regulations, and Guidelines that maintain order and safety within the facilities and parks. This important information is consistent across the divisions for the same type of space, facility or outdoor location. These signs are not found on Canva for editing and are established by the department. PRCS Approved Swimwear General Park Rules Climbing Wall Rules PRCS Code of Conduct

Restroom Closed Machine Out of Order No food or drinks Not an Exit Staff Only Area

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