COMMUNICATION
SENDING EMAILS
To
Carbon Copy: anyone who is not the direct recipient of an email and anyone who doesn’t need their contact information hidden To: the primary recipient of the email Blind Carbon Copy: direct and/or not direct recipients of an email, who need their email address hidden from all other recipients Subject: information that captures the essence of the email
Cc
Send
Bcc
Subject
Carbon Copy “Cc” Cc is an “FYI,” there is no expected action required and the emails listed are viewable Reasons for adding the recipient to carbon copy, where others can see their information Anyone who needs to read the email but may not necessarily respond or need to respond. A new person who needs to be introduced or would find the information useful but is not the focused recipient of the email. A large group of people who are working on the same project and all have equal opportunity to share feedback and input.
Bonus Tip: When you cc someone, you do not need to address them in the email greeting.
Blind Carbon Copy “Bcc” Bcc is a discreet “FYI,” there is no expected action required and the emails listed are hidden Reasons for adding the recipient to blind carbon copy, where other’s cannot see their information To reduce lengthy email threads: If you’re sending a mass email or want to avoid a bunch of replies, putting everyone in the bcc field avoids both annoyances. To send a mass message: Whether you’re sending an email to your program, site, participants, or staff, putting everyone in the bcc field will allow each recipient to be able to reply without impacting others. For privacy purposes: If you want to conceal someone’s contact information, or you don’t want recipients to know that you’ve shared the email with someone else, you can use the bcc field.
Bonus Tip: Bcc emails can be forwarded and are not confidential
Subject Write brief subject lines, providing the recipient with details so they can immediately know what the email is about, know it’s importance, and respond appropriately. A good subject line also allows for quick and helpful searches.
Good Example: “Job Fair Today at 2pm” Bad Example: “Jobs”
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